Your personal space @ Rychiger: Our e-service desk 

At Rychiger we care about personal contacts as well as we seek to offer you efficient solutions using modern technology. The Rychiger e-Service Desk is a new alternative route to professional first level support such as help, information and  know-how.
The Rychiger e-Service Desk is a fully confidential and secure web based solution
It is user-friendly and comprehensive, accessible anytime from anywhere.
It is composed of two main elements: Rychiger Tickets (an issue tracking system) and Rychiger Wiki (a wiki based knowledge management tool).

If you are already equipped with a personal login, click on the links below.
New users are invited to contact  markus.furrer(at)rychiger.com

  • Ask questions and request support and information
  • Access Rychiger expert knowhow
  • Follow up on your previous issues and the progress of the solutions
  • Track the service history of each of your machines
  • Access the most recent documentation and manuals of your machine
  • Download manuals and specification
  • Search the knowledge database for solutions
  • Share content and knowhow within the project team